Data Security

Services > Data Security

When servicing a customer in Norway from a remote location, it’s important to adhere to Norwegian data protection laws, which are largely governed by the Personal Data Act and the General Data Protection Regulation (GDPR) as Norway is a member of the European Economic Area (EEA).

Here are our  the specific measures that will take care of personal data security and overall data security:

  1. GDPR Compliance: We ensure that all data processing activities comply with the GDPR/ Schrems II, including principles such as lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, and confidentiality.
  2. Secure Communication: We will use encrypted communication channels for all interactions with customers to protect data during transmission. We use encrypted communication channels such as Virtual Private Networks (VPNs) or Secure Socket Layer (SSL) connections to transmit data securely between the customert and us. This prevents unauthorized access to sensitive information during transmission. This includes encrypted e-mail, secure messaging platforms and encrypted video conferencing tools.
  3. Data Encryption: We encrypt all sensitive data stored on local devices or transmitted over networks. This ensures that even if unauthorized users gain access to the data, they cannot decipher it without the encryption key. We encrypt sensitive data both at rest and in transit. This means using encryption protocols such as SSL/TLS for web communications and implementing encryption for stored data using robust encryption algorithms.
  4. Access Control: We implement strict access controls to ensure that only authorized personnel (agreed with our client)  can access customer data. This may involve using strong authentication methods like multi-factor authentication (MFA) and
    role-based access control (RBAC) to limit access on a need-to-know basis.
  5. Data Minimization: We try to avoid working with customer data. In situations when this is required, we
    only collect and retain the minimum amount of personal data necessary to provide the service. This reduces the risk of data breaches and minimizes the impact if a breach occurs.
  6. Remote Access Security: We secure remote access to customer data using VPNs and secure remote desktop tools. Furthermore, we ensure that remote access is protected with strong authentication and encryption to prevent unauthorized
    access and use and provide features like end-to-end encryption, session recording, and access logs.
  7.  Data Processing Agreements: If sharing personal data with third-party service providers or sub processors, we ensure that appropriate data processing agreements are in place, outlining the responsibilities and obligations of each
    party regarding data security and privacy.
  8. Data Storage Location: If client is storing customer data in the cloud or using third-party services, we ensure that data is stored in data centers located within the EEA or in countries recognized by the European Commission as
    providing adequate data protection.
  9. Data Backup and Recovery: There will be implemented regular data backup procedures to ensure that data can be recovered in the event of data loss or corruption.
  10. Regular Software Updates and Patch Management: We are ensuring to keep all software and systems up-to-date with the latest security patches to protect against vulnerabilities that could be exploited by attackers.
  11. Employee Training: We train employees on data protection principles, including their obligations under GDPR, handling personal data securely and adhering to company policies and procedures. Our employees are also trained on security practices and the importance of safeguarding customer data. This includes awareness of phishing attacks, social engineering tactics, and other common threats.

By following these measures, we can ensure both personal data security and overall data security when servicing customers in Nordic from remote locations, thereby complying with Nordic data protection laws and GDPR/Schrems II regulations.